The General Terms and Conditions of Styleislam® are as follows:
1. All offered products are commercial. You receive a bill which also lists tax on sales. All prices are end customer prices in EUR and are calculated including current valid German tax on sales.
2. We reserve the right to ownership of the sales item up to the receipt of your payment which is stated in the sales agreement.
3. The ways of payment, those of delivery and delivery time are included in the offers.
4. The statutory provisions on claim for defects apply. Apart from this claim for defects, there is no special warranty claim against Styleislam, unless respective promises are explicitly mentioned in the product description.
5. In case the buyer is a trader, our business location will be the place of performance and place of jurisdiction.
6. All personal customer data which are saved and processed in the course of the performance of the contract are not given to unauthorised third parties. You can inquire about our saved data on you any time via e-mail to salam@styleislam.com.
7. All shown logos, images, and graphics are subject to the ownership and copyright of Styleislam. All pictures, logos, layouts, texts, reports, scripts, and programming routines which are our developments or were edited by us must not be copied without our consent nor be used otherwise.
Cancellation Policy
1. Duration of the Cancellation Period
A customer has the right to revoke his/ her contractual statement in writing (e.g. letter, fax, e-mail) without stating reasons and within two weeks of receipt of the goods or by returning the goods.
2. Beginning and End of Cancellation Period
The cancellation period starts one day after the customer’s receipt of a still separately sent cancellation policy in writing, yet not before the customer’s receipt of the goods, nor previous to our fulfilment of our duty to inform our customers in accordance with §312c section 2 German Civil Code (BGB) in conjunction with §1 sections 1,2, and 4 German Civil Code InfoV (BGB-InfoV) as well as our duties according to §312e section 1 clause 1 German Civil Code (BGB) in conjunction with §3 German Civil Code InfoV (BGB-InfoV).
The revocation period shall be deemed observed if the goods are returned or notice of revocation is given within this period.
The cancellation ends with expiry of the day which corresponds to that day in terms of its number on which the customer received the goods and the cancellation policy in writing. In case this particular day is a Saturday, Sunday, or a bank holiday, the cancellation period ends at midnight of the following work day.
3. Cancellation Conditions and Risk Assumption
The revocation period shall be deemed observed if the goods are returned or notice of revocation is given within this period. Items which are not capable of being shipped as a parcel will be picked up at your home. Items capable of being shipped will be returned at our risk. The cancellation is to be addressed to:
Fax: +49 2302 9835354
E-Mail: salam@styleislam.com
4. Cancellation Expenses
The customer is to return the goods at his expenses, if the delivered items correspond to the ordered ones or if the price of the goods to be returned does not surpass EUR 40 or if he has not provided the valuable consideration or a contractually agreed partial payment at the time of cancellation in the case of a merchandise costing more than EUR 40. Otherwise, the return of goods is free of charge. The expenses of the delivery of items will be refunded in the case of a cancellation. Payment liabilities are to be fulfilled by the customer within 30 days after sending his declaration of revocation to Styleislam.
5. The Customers’ Compensation Obligation
In the event of a valid revocation, any products received, and any profit derived therefrom, if any, such as interests, shall be returned. In the event that you are unable to return the products received in their entirety or at all, or where you can only return them in a deteriorated state, then you will be liable to pay compensation to us accordingly. This does not apply, if the deterioration of the goods quality can be put down to their testing as it would have been possible for the customer at a shop.
End of Cancellation Policy
III. Information taken from § 312e German Civil Code (BGB) in conjunction with § 3 German Civil Law InfoV (BGB-InfoV)
1. Technical Steps Producing the Conclusion of an Agreement
The customer has got the option of observing executed procedures such as orders, deliveries, and bills in his password protected customer account any time. The following steps explain in a detailed way how you initiate an order. Please read this explanation attentively. Choose items from our range of products without obligation. If you have found your favourite item in our range of products, you can put it into the shopping cart by clicking the order button which is displayed next to the item itself.
Seeing the shopping cart content without obligation
If you want to see the content of your current shopping cart without obligation, click the shopping cart button which will be visible for the duration of your entire shopping procedure on our website and which also shows you the number of chosen products.
Initiation of the purchase transaction
If you have found all your favourite products and have put the preferred number of these into your shopping cart, you can continue the ordering procedure by using the checkout button. Now you can sign in with your customer data. If this is your very first ordering on our website, you can click the new customer button. On the then following website, you can establish a personal customer account.
Selection of delivery and payment conditions
After a successful registration or Login, you will be directed to the next page in the ordering process. Here, you can choose your preferred way of delivery and payment without obligation. Following the selection of the preferred way of delivery and payment, you are non-bindingly shown the shipping costs. It is possible to change them by choosing another way of delivery or payment any time.
Specification of a delivery address
If the selected products are not to be delivered to the invoice address, you have the option of entering an address different from the invoice address. If you want to continue the ordering, please read our terms and conditions and confirm them. Also read and confirm the extract “Right of Revocation/Cancellation Policy” of our terms and conditions.
Confirmation of Ordering
By clicking the “Continue Order” button you are directed to the confirmation page, where you can once again see all data of your ordering without obligation. You are shown all costs as well as the order number here. Should you intend to perform alterations, it is possible to use the “Adjust” button.
Completing an Order
If you have checked and confirmed all data, you can bindingly commission us to execute your order by means of clicking the “Send Order” button.
Order Successfully Complete
Immediately after clicking the “Send Order” button you will receive a confirmation e-mail on our receipt of your order including the cancellation policy. This e-mail will be sent to the e-mail address given in your customer account.
2. Electronic Confirmation of the Customer’s Order
The customer will receive a confirmation e-mail on the receipt of his order immediately after the receipt of his order.
3. Saving the Sales Agreement Text on the Part of a Trader (and the Buyer)
The data which are needed for the implementation of the sales agreement between you and us will be saved by us and will be accessible for you any time. Hence, we refer to the regulation of the protection of privacy in our terms and conditions. You have got the option of printing the sales agreement text and the cancellation policy for the duration of your order.
4. Recognition of Type Errors and Their Correction
Possible type errors in the ordering process can be recognised at the final confirmation previous to the checkout and they can be corrected with the help of the deletion and change function before sending the order any time.
5. Language Available for the Completion of the Sales Agreement
The language which is available for the completion of the sales agreement is only English.
6. Code of Conduct
We are not subject to a special and not aforementioned code of conduct.